Hi, I'm Tirth 👋

My personal space for sharing everything I’m learning and building in IT. From hands on homelab selfhosting and cloud deployments to networking, automation, and troubleshooting projects, this site showcases my journey of growing as an IT professional. I enjoy breaking down complex problems, documenting my projects, and sharing knowledge in a way that’s useful for others starting out. I’m using this blog to highlight my skills, projects, and progress as I prepare for a career in cloud and IT infrastructure.

Skills Experience Contact
Tirth Patel headshot

Skills

I have hands-on experience working with Linux systems, building and managing virtualized environments with Proxmox, and deploying scalable cloud solutions on AWS. My skills span from system administration and troubleshooting to cloud automation, giving me a strong foundation to tackle real-world IT challenges.
Linux logo Linux
docker logo Docker
git logo Git
aws logo AWS
bash logo Bash

Work Experience

Network Engineer Operations I

Spectrum

Jul, 2023 - Jul, 2025

  • Improved mean time to notify for the NOC by 17% through the optimization of network monitoring using tools such as Grok and NetBrain, which led to the expedited resolution of approximately 78 tickets within a month
  • Logged into network devices (Cisco, Juniper or Ciena), including routers, switches, and CMTSs, to verify alarms detected by Grok. Coordinated with internal vendors to expedite mean time to dispatch by 20% over the month, resulting in more efficient ticket resolution.
  • Facilitated critical event and outage resolutions by opening and managing WebEx bridges, which accelerated ticket resolution. Investigated the need for failover on network cards in CMTSs to address service outages and restore connectivity for affected nodes, ensuring prompt resolution of customer disruptions.
  • Monitored Charter WANs for redundancy loss, capacity issues, and span loss across multiple regional metropolitan networks to ensure continuous and reliable network performance.

Master Data Analyst

Biglots

Jan 2022 - May 2023

  • Generate ZOLL and ZRTL reports working alongside multiple teams using SQL to pull data from SAP and presenting the data in a clear Excel spreadsheet.
  • Assists in data management, governance, and data quality of master data requirements with other functional data master data integrity across the operation of financial systems is consistent and meets business requirementss
  • Ensure quality of master data in key systems such by offering improvements, as well as implement solutions and documentation of processes with other functional data owners to support ongoing maintenance and data integrity
  • Manage WMS (Warehouse Management System) and PLM on SAP to insure data flows properly and answer requests in a timely fashion.

Desktop Anayst

Ohio Department of Higher Education

Oct, 2018 - Mar, 2021

  • Maintained 90% logging rate and 80% first call resolution rate to achieve first-class customer satisfaction rate and provide timely support for hardware, software and network-related issues, solving ~50 weekly tickets.
  • Installed, maintained and repaired software and hardware issues across multiple departments totaling to 56+ clients daily.
  • Used Excel/Tableau to prepare and create statistical and incident reports for department manager.

Contact

Interested in my work or have a project in mind? Let’s connect I’m always open to collaborating and sharing ideas.